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FAQ

Rules and Policies

First and foremost, please review our rules and policies. Most of your questions can be answered within these rules. If you still have an unanswered question, continue to the FAQ Section, message us directly using our chatbot, or contact us. 

reservation hours

A full-day booking hours run from 8:30 AM – 6:30 PM. When you book with us, you get a FULL 8-hours of jet ski rental! You also do not need to worry about delivery or driving time, or taking the time to refuel the watercraft. We take care of all of that for you, maximizing your time on the water!  

Late returns will be subject to a late fee of $25 per 15 minutes after scheduled return date and time. If you are an hour or more late to pick up the rental for your day of fun, you will be considered a No Show and will not be refunded.

cancellations, refunds, weather

Booking total is due at the time of reservation. No refunds will be issued 7 days prior to the reservation date unless it is within 24 hours of booking. Same Day Cancellations and/or No Shows are charged in full.

No refunds given due to weather, but you may reschedule to another available date for so long as you cancel within 2 hours of the drop off time because of unsafe weather conditions. Reschedules are only good for the year you reserved, your booking will not carry into another year.

security deposit

A security deposit of $300 is collected in full at time of booking and will be fully refunded if the rental equipment is brought back undamaged, excluding normal wear and tear. In the rare occasion that damage does occur, the remaining balance will be refunded after the cost of the repairs have been deducted from it. If the damage exceeds the security deposit amount, you are fully responsible for any repair costs.

driving and operating

In order to rent the watercraft you must be 21 or older and have a valid driver’s license. Operators must be 18 or older with a valid driver’s license. Those 16-17 years old may operate the watercraft if they have successfully completed a Boater Education Course approved by the Texas Parks and Wildlife Department and have in their possession the valid certificate issued by the course provider. They must also have a parent or legal guardian on board the watercraft at all times while they are operating the machine. All persons riding or operating the watercraft must sign a liability waiver prior to use.

Delivery and jet ski gas

We provide FREE delivery to Lake Lewisville at Little Elm Beach boat ramp! No need to worry about towing, electrical, or accidents on the road. We can also deliver to Grapevine Lake, Lavon Lake, Lake Ray Hubbard, and Lake Ray Roberts for a small $50 delivery fee. For other lakes, please contact us directly for a special delivery quote.

Fuel IS included in rental price! Jet ski will be delivered full of gas, and you can return it without fueling up. We want to ensure you spend the most time on the water and not worrying about the details! Most other rental companies will make you fill up the gas, we take care of it for you!

damage liability

Please note that all of our jet ski rentals require a signed Damage Agreement. The damage agreement is not insurance and does not cover personal injury or other equipment. You as the renter are fully liable and financially responsible for damages to the watercraft.

FAQ

how much does it cost to rent a jet ski?

You can rent our Jet Ski for an entire day for only $300! This includes a FULL day rental period, FREE delivery*, fuel, and 2 adult life jackets! There is no need to tow the Jet Ski to the lake or refuel, that is also provided with our service.

are there any other rental fees?

You will need to pay a $300 refundable security damage deposit. State Taxes o 6.25% will be added to your reservation total.
In order to take payments securely online, our booking platform charges a 6% fee. To avoid that fee, you can call and book directly over the phone.
If you choose Lake Lewisville, all other fees are included! Delivery and Fuel are included! If you choose any other lake, we charge a $50 delivery fee (or custom fee if lake is outside radius).

What do I need to do in order to rent?

You need to check our calendar for availability on the date you want to rent, make a reservation for an available day, and pay the rental fee and security deposit. In order to operate the rental you will also need to sign the appropriate paperwork including a damage agreement.

what is included with my rental?

All rental rates include full day of use, fuel, 2 adult life vests. Launching and loading of the watercraft is also provided. There is no need to tow the jet ski to the lake or refuel, that is also provided with our service.

where can i use the jet ski?

You can use the Jetski at any Dallas lake approved for watercrafts! We provide FREE delivery to Lake Lewisville at Little Elm Beach boat ramp!! No need to worry about towing, electrical, or accidents on the road. This removes the need to use prime rental time to drive to your destination, and maximizes your time on the water! We can also deliver to Grapevine Lake, Lavon Lake, Lake Ray Hubbard, and Lake Ray Roberts for a small $50 delivery fee. For other lakes, please contact us directly for a special delivery quote.

is a reservation required?

Yes, a completed reservation and processed payment is required in order to rent the watercraft. This can be done easily online! You can also call for last-minute availability, or to make a phone reservation. Contact us if you have any other questions about booking the jet ski.

when does my reservation start/end?

Our operating hours are from 8:30 AM – 6:30 PM. When you book with us, you get a FULL DAY of jet ski rental! During the checkout process, you will pick your reservation start and end times. Please make sure to show up by your reserved time. If you are more than 30 min late, you will be considered a No Show and will not receive a refund.

dallas jetski

Can I get a refund?

No refunds will be issued 7 days prior to the reservation date unless it is within 24 hours of booking. Same Day Cancellations and/or No Shows are charged in full.

No refunds given due to weather if Renter decides to move forward with the reservation. If weather appears to be a problem, Renter must contact Silverado Rentals at least two hours before the scheduled drop-off time in order to get a full credit for future use., Reschedules are only good for the year you reserved, your booking will not carry into another year. As always, it is Renter’s obligation to check the weather to ensure safe operation of the vessel. Silverado Rentals does not check the weather and expressly makes no representation regarding the weather and whether or not it is safe to operate the vessel.
Renter is advised to be knowledge of all Texas laws related to the operation of the rented vessel. Renter is especially advised to follow Texas Parks and Wildlife Department guidelines regarding weather awareness.

will the weather affect my rental?

We are open rain or shine! However, it is the Renters responsibility to monitor the weather for safe operating conditions. In the event of heavy rain, wind warnings, or thunderstorms, it will be at the customers’ discretion and obligation to reschedule your trip for a different time or day. Customer MUST cancel the reservation at least 2 hours prior to pickup, otherwise no refund or rescheduling will be offered.

are you open on holidays?

Yes, we are open! For certain holidays, we have an increased rental rate of $450 for the day. These additional rates are for the 4th of July, Memorial Day, and Labor Day.

Is there a deposit required to rent?

With every rental there is a $300 security damage deposit that is required. The deposit can be made with a major credit, debit card and/or cash. The deposit is taken at the beginning of the rental and is refunded upon return of the watercraft at the end of the rental.

**Renter is responsible for damages if there is any incurred during the rental period.

am i responsible for damage?

You are fully responsible for the Jet Ski and equipment while in your possession and any damages that occur during the rental period. As part of the rental agreement we will be collecting a $300 security deposit and a signed damage agreement. If the damage cost exceeds the deposit, you will be financially responsible for the remainder of the cost. The renter as well as all operators and riders will need to sign a liability waiver. For any questions please ask beforehand.

do you offer rental insurance?

We do not offer rental insurance for the watercraft. It is the responsibility of the renter to maintain proper safety while operating the jet ski.

What if I've never ridden a jet ski?

Silverado Rentals does not offer courses on how to safely operate the vessel it rents.  Renters are encouraged to review our blog articles on how to operate a Jet Ski, and Jet Ski safety. However, it is your responsibility to ensure your safety.  Also, all Renters need to be familiar with Texas laws and guidelines for the operation of the vessel.

what do I need to tow the jet ski?

You don’t need to tow the jet ski, we deliver directly to the lake marina! We provide FREE delivery to Lake Lewisville at Little Elm Beach boat ramp!! No need to worry about towing, electrical, or accidents on the road. This removes the need to use prime rental time to drive to your destination, and maximizes your time on the water! We can also deliver to Grapevine Lake, Lavon Lake, Lake Ray Hubbard, and Lake Ray Roberts for a small $50 delivery fee. For other lakes, please contact us directly at booking@gkhrentals.com for a special delivery quote.

do i need a boaters license to operate a jet ski?

No, you don’t need a license! A Jet Ski is a personal watercraft (PWC) recreational watercraft that the rider sits or stands on, rather than inside of, as in a boat. Therefore, it does not have the same requirements as operating a boat. You do need a valid driver’s license though.

How many people can ride THE Jet Ski?

Our jet ski comfortably seats up to three people with a maximum weight of 530lbs. You can easily fit three adults! If you are pulling a tube, all people on the tube must also be considered in the total weight not to exceed 530lbs.

Who can drive & operate the Jet Ski?

You must be 21 years or older to rent the Jet Ski, but other members of your party can operate the Jet Ski according to the following guidelines: To drive or operate the Jet ski rental, you must have a valid state driver’s license and be at least 18 years or older. Those 16-17 years old may operate the watercraft if they have successfully completed a Boater Education Course approved by the Texas Parks and Wildlife Department and have in their possession the valid certificate issued by the course provider. They must also have a parent or legal guardian on board the watercraft at all times while they are operating the machine. All persons riding or operating the watercraft must sign a liability waiver prior to use.

what about life jackets for my kids?

You can rent child life jackets for $10 each, select them as an accessory during the booking process. Life jackets are required for all riders on the jet ski!

do you have a physical location

We will meet you at the marina of the lake destination you’ve reserved! There is no need to pick up and tow the jet ski We provide FREE delivery to Lake Lewisville at Little Elm Beach boat ramp!! No need to worry about towing, electrical, or accidents on the road. This removes the need to use prime rental time to drive to your destination, and maximizes your time on the water! We can also deliver to Grapevine Lake, Lavon Lake, Lake Ray Hubbard, and Lake Ray Roberts for a small $50 delivery fee. For other lakes, please contact us directly at booking@gkhrentals.com for a special delivery quote.

will we run out of gas?

No, our jet skis have 18.5 gallon tanks, which last the whole day! We will deliver the jet ski with a full fuel tank, and you don’t need to refill it at the end of the day, we take care of the refill as well! Fuel costs are included in your rental rate!

how fast can your jet ski go?

Our Yamaha VX Cruiser can go 65 MPH depending on the water conditions. There’s nothing like the exhilaration of gliding across the water, wind in your hair, and the misty spray!

can we pull a tube or skier?

Yes you can! Our Yamaha VX Cruiser is powerful enough to pull a tube or skier without slowing her down! If you’d like to rent a tube from us for the entire day, it’s $30/day rental fee. You can add the tube as an accessory rental during the booking process!

How many people can ride the tubes?

Each tube as a capacity of up to 3 people on it’s own, but DO NOT exceed the total 530lb weight limit of Tube Riders and Jet ski Riders COMBINED! To use a tube, you MUST have at least two people on the Jet Ski: one person to operate, and one person to watch the riders and waive a Flag when they fall off. The flag is essential for tubing safety, to signify that there is a person in the water to operators of other watercrafts such as boats to slow down and stay away from your area.

jet ski, waverunner, or seadoo?

A personal watercraft (PWC) is a recreational watercraft that the rider sits or stands on, rather than inside of, as in a boat. They are often referred by the names WaveRunner, Jet Ski, or Sea-Doo, which include brand names such as Yamaha, Kawasaki, and Honda. All three terms and brands offer remarkably similar features and experiences. Originally, the primary difference between a WaveRunner and JetSki was the driver position: sitting or standing. However, Jet Ski’s now offer both sitting and standing models. Our Yamaha VX Cruiser is a seated position waverunner that comfortably seats three people.

Guidelines

Following these guidelines will prevent the need for costly repairs that you could be held liable for.

  • DO NOT attempt to dock the equipment on land or “beach” it, this can cause damage. 
  • Do not drive the equipment near shallow water. It is critical that you keep the machines at a water level of 4 feet or deeper at all times, even when the machines are not running. Never pull them up onto the beach. Boat anchors will be provided so that you can always maintain a safe water level for the machines.
  • Always keep a close eye on the equipment even when it is anchored in the water. This will help prevent the possibility of theft and unauthorized use by others in your party such as kids and teenagers. You are the one being held liable for any damage that could occur.
  • Follow all safety rules for operating watercraft’s while in the water. Silverado Rentals is not liable for any property damage or personal injury that may result while in possession of our equipment. Make sure you understand the rules and regulations established by each location/lake that you are visiting.

There are special rules for personal water crafts (PWCs) in Texas, as listed by the Texas Parks and Wildlife Dept. and detailed in the Texas Water Safety Act, include:

PWCs cannot legally operate at night (between sunset and sunrise)

They should not be operated within 50 feet of another PWC, boat, shore, person or another object except at slow speeds (fast enough only to maintain steering ability).

It is also illegal for a PWC operator to jump the wake of another boat.

Everyone who rides a PWC must have a life jacket (personal flotation device). Inflatable vests do not meet requirements.

To legally operate a PWC in Texas, a person must be at least 13 years old. Those born after Sept. 1, 1993, must have successfully completed a boater education course.

If PWCs have a kill-switch or cut-off, this must be attached to the operator or his/her clothes.

“Shallow men believe in luck;
wise men believe in
cause and effect.”

– Ralph Waldo Emerson 

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